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Chatbots have become the “new support heroes” that are helping millions of businesses reach out to customers and assist them with routine queries. As Artificial Intelligence (AI) grows and chatbots…

You’re looking for an Intercom alternative or else you wouldn’t have landed on this page. Good news! We’ve got a list of 10 Intercom chat alternatives waiting for you. Our…

You can create positive experiences for customers by being a good listener. However, you need to be actively present on the best customer service channels to ensure that every customer…

Using social media for customer service is a growing trend in all industries as it offers an unprecedented way to connect with your customers, get involved in conversations, and provide…

If you search the web, you’ll find valuable studies and statistics on customer satisfaction. Those can help you shed light on your own customers’ behavior and understand some of their…

We’ve come approach forward of the time when what’s a chatbot was the discuss of the city. It is likely one of the most successfully used customer support platforms to…

In case you see a chatbot widget displaying product suggestions as you browse the web site, it’s known as a advertising and marketing technique. In case you see a chatbot…

“Your folks preserve directing me from one particular person to a different.” “I purchased your product nevertheless it doesn’t ship what it promised.” “I haven’t heard a darn factor!” In…

Are AI-powered chatbots right here to remain? Will they alter the market scene quickly? If these questions have bothered you earlier than investing in chatbot expertise, then our weblog will…

“Their chat app began to lag, and it mirrored on our agent’s efficiency.” “Zendesk is just too sluggish to reply to our questions. We really feel there is no such…